Subscription & Billing

Ace Influence uses a subscription-based pricing model with optional credit purchases for additional usage.

Accessing billing

Navigate to Settings > Subscription in the sidebar.

Subscription plans

Your subscription plan determines:

• Resource limits — Maximum number of campaigns and creators.
• Feature access — Which platform features are available.
• Plan credits — A credit allowance granted each billing cycle, used for email sending, Creator Radar, AI features, and more.
• Daily sending cap — A per-day limit on outreach emails.

Viewing your plan

The subscription page shows:

• Your current plan name, status badge, and next billing date.
• Credits usage — remaining credits with a progress bar showing plan credits and purchased credits separately.
• Team Seats usage — how many team members are using the plan vs. the seat limit.
• A credit explanation section showing approximate credit costs for common actions.
• Renewal or reset date for your quota.

Daily email cap

Your daily email sending limit is automatically derived from your subscription plan tier. Higher-tier plans receive a higher daily cap, ensuring fair usage across the platform while giving you predictable sending capacity.

How the daily cap works:

• The cap limits how many outreach emails you can send per calendar day (UTC timezone).
• When you reach the daily cap, any remaining emails in a Bulk Send are automatically queued and will continue sending the next day when the cap resets.
• The cap resets at midnight UTC each day.
• Bounced and failed emails count toward the daily cap (they were sent from the system's perspective).
• Replies in the Inbox do not count toward the daily cap.

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You can check your remaining daily allowance on the Bulk Send review step before confirming a send. If your send exceeds the daily cap, the emails will be spread across multiple days automatically.

Email and credit consumption

Every outreach email you send — whether from a draft or a bulk send — consumes credits from your organization's credit balance. There is no separate monthly email quota; email sending is simply one of the things credits are used for.

• Credits are consumed per email sent. The cost per email is determined by your plan and shown in the Bulk Send review step before you confirm.
• When your plan's included credit balance runs out, email sending pauses until you purchase additional credits or your plan renews.

Credits

Credits provide additional resource capacity beyond your plan's base limits. They are shared across your entire organization — all team members draw from the same credit balance.

What credits are used for

Action	Approximate credit cost
Email sending	1 credit sends ~25 emails
Creator discovery (Radar)	1-4 credits per creator (varies by platform)
AI features (campaign creation, email drafting, profile validation)	~0.3 credits each
AI Script Coach	~18 credits per script
Content tracking	~0.17 credits per scan

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The credit explanation section on the subscription page shows these approximate rates. Exact costs for specific actions are also shown in the platform before you confirm (e.g., the Bulk Send review step and Creator Radar creation form).

Purchasing credits

1. Go to Settings > Subscription.
2. Click Buy Credits (available to paid plan subscribers).
3. Choose the quantity you need on the Stripe checkout page.
4. Complete payment — credits are added to your organization's balance immediately.

Credit details

• Shared across the organization — All team members draw from the same credit pool.
• Two types of credits:
  • Plan credits — Included with your subscription each billing cycle. Unused plan credits expire at the end of the period and do not roll over.
  • Purchased credits — Bought separately and never expire as long as your subscription is active.
• Consumption order — Plan credits are always used first. Purchased credits are only drawn on when plan credits run out.
• Balance visibility — Your remaining credit balance is shown in the User Menu at the top of the page for quick reference.

AI usage

AI features (AI Assistant, AI Validator, Script Coach, campaign brief analysis) consume credits based on token consumption. Tokens are the units that the AI model uses to process your input and generate responses:

• Each message you send and each response you receive consumes tokens.
• Longer messages and more detailed responses use more tokens.
• A typical AI Assistant conversation (a few back-and-forth exchanges) costs ~0.3 credits. Script Coach costs ~18 credits per script due to the multi-phase workflow.
• Token consumption is tracked per user and visible in the per-user usage breakdown on the Usage page.

Payment

Payments are processed through Stripe. The subscription page includes:

• A Payment Method card showing your current card on file, with a Manage Payment Method button that opens the Stripe customer portal.
• A Change Plan section with a pricing table to upgrade or downgrade.
• A Payment History section listing past invoices.

Payment history

The Payment History section (labeled Past Invoices in the UI) lists all your past transactions, including:

• Subscription payments and renewals.
• Credit purchases.
• Gift credits received (if applicable).

For each transaction, you can see the date, description, amount, and status. Click Download on any entry to get a PDF invoice for your records.

Checkout flow

When purchasing a plan or credits:

1. Select the plan or click Buy Credits.
2. You are redirected to the secure checkout page where you can adjust the quantity for credit purchases.
3. Enter or confirm your payment details.
4. Upon successful payment, you are redirected to the checkout success page.
5. If you cancel the checkout, you are redirected to the checkout cancelled page.

Usage monitoring

The subscription page displays usage progress bars showing your current consumption relative to plan limits:

• Credits — Remaining credits in your account, with plan credits and purchased credits shown separately. Also shown in the User Menu for quick reference.
• Team Seats — Number of team members vs. your plan's seat limit.

Per-user credit breakdown

For a detailed view of how credits are being spent across the organization, go to Settings > Usage.

This page shows:

• Organization summary — Total plan credits, credits used, and remaining balance for the current period.
• Member Usage Breakdown — Credit consumption per team member, broken down by resource type:
  • AI Tasks (AI Assistant, AI Validator, Script Coach)
  • Image Generation
  • Creator Discovery (Radar searches)
  • Instagram Discovery
  • YouTube
  • Email Sending (bulk sends)
  • TikTok Profile Enrich (creator tracking and import)

Organization owners see all members. Regular members see only their own usage.

This is separate from the Subscription page, which shows plan-level limits. Use the Usage page when you want to understand where credits are actually going.

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Monitor your usage regularly to avoid hitting limits during active campaigns. Your remaining credit balance is also visible in the User Menu at the top of the page for quick reference.